Privacy Policy

This Privacy Policy explains how MuntijPro collects, uses, stores, discloses, and protects personal data when you use our website, creator tools, affiliate tools, buyer checkout, and related services.

1. Scope and Roles

MuntijPro acts as a platform provider. Depending on the use case, we may act as:

• Data Controller for account, billing, security, compliance, and platform operations.
• Data Processor for creator-controlled customer data processed through creator workflows, forms, and campaigns.

Creators are independently responsible for their own privacy disclosures to end customers where required by applicable law.

2. Data We Collect

• Account Data: name, email, username, password hash, role type, profile details.
• Verification and Compliance Data: wallet details, payout details, KYC-related records, risk review metadata, and account status events.
• Transaction Data: purchases, commissions, refunds, invoices, form payments, payout requests, and related financial events.
• Usage Data: IP address, browser/device signals, cookie identifiers, referral parameters, log events, and feature usage records.
• Support Data: help requests, dispute messages, moderation records, and service communications.
• Marketing Data: email preferences, campaign interactions, and consent choices where required.

3. Data We Receive from Third Parties

We may receive data from payment processors, analytics providers, anti-fraud services, and integration partners. Payment card data is handled by approved payment processors under their own terms and security controls.

4. Why We Process Data

• To perform our contract with you and deliver platform functionality.
• To meet legal and regulatory obligations, including anti-fraud and financial recordkeeping.
• For legitimate interests, including product improvement, abuse prevention, security monitoring, and service analytics.
• With consent where required, including certain marketing and non-essential cookies.

5. How We Use Data

• Create and manage accounts, permissions, and role-based access.
• Process orders, commissions, wallet updates, and payout workflows.
• Detect suspicious behavior, enforce platform policies, and investigate disputes.
• Operate usage limits, pricing controls, and plan entitlement checks.
• Provide support, notices, product updates, and legal communications.
• Maintain audit trails relevant to financial disputes or policy enforcement.

6. Data Sharing and Disclosure

We may disclose data to:

• Payment and banking partners to process transactions and payouts.
• Vendors that support hosting, storage, email delivery, analytics, and customer support.
• Professional advisers, regulators, law enforcement, or courts where legally required or necessary to protect rights, users, or platform integrity.
• Potential acquirers during a merger, acquisition, financing, or asset transfer, subject to appropriate confidentiality safeguards.

We do not sell personal data in exchange for monetary compensation.

7. Cross-Border Transfers

Your data may be processed in jurisdictions outside your country of residence. We apply contractual, organizational, and technical safeguards designed to maintain protection standards required by applicable law.

8. Data Retention

We retain data for as long as needed to provide services, comply with legal obligations, resolve disputes, collect fees, and enforce agreements. Financial, payout, and fraud-prevention records may be retained for extended statutory periods.

9. Security Measures

We implement administrative, technical, and physical controls appropriate to the risks of processing. No system is fully immune from risk; however, we continuously monitor, test, and improve controls to reduce unauthorized access, loss, or misuse.

10. Your Rights and Choices

Subject to applicable law, you may request access, correction, deletion, restriction, portability, or objection to certain processing. You may also update account details directly in your dashboard where available.

We may deny or limit requests where required to comply with legal obligations, fraud-prevention requirements, or other lawful exceptions.

11. Children

Our services are not intended for children under the age required by applicable law to form a binding contract. We do not knowingly collect personal data from children in violation of law.

12. Creator-Controlled Communications

Creators using campaign tools, forms, and audience messaging are responsible for lawful notice, consent management, and compliant message content in their jurisdictions.

13. Changes to this Policy

We may update this Privacy Policy from time to time. Material changes may be communicated by email, in-product notice, or by updating the date at the top of this page.

14. Contact

For privacy-related inquiries, email privacy@muntijpro.com or support@muntijpro.com.